Adobe has recently responded to the outbreak giving every existing subscriber two months of free subscription during this economic downturn.
The company hasn’t announced this promotion anywhere, and you’ll need to follow a few steps to take advantage of it. Here’s a step-by-step guide on how to get your free two months in just a few minutes.
Head on over to Adobe’s website and log in to your Creative Cloud account.
On your account overview page, click the Cancel Plan link on your current subscription. (Don’t worry — you won’t actually be cancelling your account.)
After an account verification process, you’ll be presented with some steps to confirm that you really do want to cancel your account. Go through these steps, past the Feedback and Details page and to the Offers page.
[Update: If you see a warning about an early cancellation fee, accepting and clicking past it may lead you to the offer before you finalize the cancellation.]
To keep you as a subscribe, on the third step (Offers), Adobe should present you with an offer to get the next two months of your plan for free. Simply click Accept Offer.
That’s it! You should be taken to a confirmation page that says your plan was updated with a free credit for 60 days. You’ll also see how much you saved by doing these few steps.
Update: Some Creative Cloud subscribers who pay annually report not seeing the offer, while others are seeing it after clicking past the early cancellation fee warning. Your mileage may vary.
We're rolling updates into regular e-mail briefings for business leaders. If you're interested, please subscribe here: