5 (Practical) Cs for Leading in a Crisis/Downturn

Panic is contagious; but so is leadership.  It’s time to rise up as leaders.  Verne Harnish, the creator of the Scaling Up methodology, has created a concise and practical one-pager detailing the 5 Cs of leadership in a crisis/downturn.

Here are the five:

  1. Communicate Daily – the #1 action – maybe even twice per day
  2. Customer/Community Support – give, give, give with no expectation of return
  3. Clean Up and Catch Up – time for spring cleaning to keep people proactive and occupied
  4. Cash, Cash, Cash – engage the entire team to help
  5. Calm and Considerate – breathe!! 

Download the full resource here from Scaling Up.

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